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LiveAgent to Kayako Classic
migration service

Trouble-free , no special know how or coding required. A complete LiveAgent to Kayako Classic data migration instrument.

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The best LiveAgent to Kayako Classic tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose what data you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the target system and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as possible.

Connect the help desks, choose records, click ok, and you’re done!

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.

You can rest assured that with HDM no data breaches will take place.

Data mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service provider, we work to offer the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from LiveAgent to Kayako Classic

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Kayako Classic.

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Sustained connectivity between object and people

When migrating your records from LiveAgent to Kayako Classic we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveAgent to Kayako Classic work

  • Get ready

    Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from LiveAgent to Kayako Classic.

  • Connect LiveAgent

    Fill in the form with requested credentials to permit our data migration tool to retrieve data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from LiveAgent to Kayako Classic.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Kayako Classic import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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