LiveAgent to HelpShift
migration service
Trouble-free , no special knowledge or coding required. A complete LiveAgent to HelpShift data migration tool.
LiveAgent to HelpShift
The best LiveAgent to HelpShift tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to move and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and see the magic happening.Data completion
Transfer your help desk data in full to make sure that no ticket is missing critical customer service information.Effortless procedure
You don’t have to bother about scripting or continuously watch each piece of info moved.
Just link your source and target, pick what you want to take to a new database and allow the Migration Wizard deal with the remainder.
Data dependency
Your information comes complete and we mean it.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind thick walls. Not even all our employees have access to your passwords or records.
You may be certain with HDM no hacker attacks are possible.
You’re in control
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from LiveAgent to HelpShift
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in HelpShift.Next
Sustained link between object and people
When migrating your records from LiveAgent to HelpShift we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to HelpShift work
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Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from LiveAgent to HelpShift.
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Link LiveAgent
Fill out the form with required credentials to allow our data migration tool to fetch data from your current help desk.
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Connect HelpShift
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to HelpShift all data
When everything's tested out, determine a quiet time with the least load on the support staff and begin migrating from LiveAgent to HelpShift.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your HelpShift import
Our team would be more than happy to run a custom migration in case you have special needs.
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