LiveAgent to HelpDesk
migration service
Extremely easy , no special skill set or coding required. A complete LiveAgent to HelpDesk data migration software.
LiveAgent to HelpDesk
The best LiveAgent to HelpDesk tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and code development processes. Just decide on customer info you need to move and start the transition when comfortable.Simple transition process
No tech expertise needed. Just choose what data will go to the new platform and observe the magic happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing essential customer service details.Automated tool
Scared that you’ll need special skills to move your info? Worry not as we ensured that our tool simple to use as possible.
Connect the help desks, pick records, click ok, and you’re done!
Data maintenance
Your information comes complete and we mean it.
Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our staff members have see your passwords or records.
You may rest assured that with HDM no hacker attacks will take place.
Data mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service provider, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from LiveAgent to HelpDesk
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in HelpDesk.Next
Retained link between object and people
When migrating your records from LiveAgent to HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to HelpDesk work
Get ready
Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from LiveAgent to HelpDesk.
Connect LiveAgent
Fill out the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
Link HelpDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the records.
Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HelpDesk all data
Once everything's tested, choose a quiet time with the least load on the support staff and begin migrating from LiveAgent to HelpDesk.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro perform your HelpDesk import
Our team would be more than happy to perform a personalized migration in case you have specific demands.
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