LiveAgent to eDesk by xSellco
migration service
Effortless , no special know how or coding required. A complete LiveAgent to eDesk by xSellco data migration tool.
LiveAgent to eDesk by xSellco
Your best tool for LiveAgent to eDesk by xSellco data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just decide on the records you need to migrate and start the transition right away.Simple transition process
No tech expertise needed. Just select what data will go to the new platform and see the miracle happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service information.Effortless process
No need to worry about coding or continuously control each record transferred.
Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard do the remainder.
Data maintenance
Your information migrates complete and we mean it.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is safe and sound with us. Not even all our employees have access to your passwords or records.
You may be certain with HDM no data breaches are possible.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In just a few clicks it will be possible to choose the data arrangement, when it goes, and how.
Our tech engineers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from LiveAgent to eDesk by xSellco
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in eDesk by xSellco .Next
Retained link between object and people
When migrating your data from LiveAgent to eDesk by xSellco we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to eDesk by xSellco
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to eDesk by xSellco work
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Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from LiveAgent to eDesk by xSellco .
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Link LiveAgent
Fill in the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.
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Connect eDesk by xSellco
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
-
Migrate to eDesk by xSellco everything
When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from LiveAgent to eDesk by xSellco .
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your eDesk by xSellco import
Our staff would be more than happy to perform a personalized migration if you have special demands.
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