LiveAgent to Deskpro
migration service
Trouble-free , no special expertise or programming required. A complete LiveAgent to Deskpro data migration instrument.
LiveAgent to Deskpro
The best LiveAgent to Deskpro tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick customer info you need to move and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and observe the magic happening.Data completion
Transfer your help desk records in full to make certain that no ticket is missing vital customer service information.Automated tool
Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface is as easy to use as possible.
Link the help desks, select records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we created a system that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Record mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of producing great customer service, we always aim to develop our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from LiveAgent to Deskpro
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in Deskpro.Next
Sustained relation between object and people
When migrating your records from LiveAgent to Deskpro we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to Deskpro work
-
Get ready
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from LiveAgent to Deskpro.
-
Link LiveAgent
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
-
Link Deskpro
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
-
Select objects
Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
-
Migrate to Deskpro all data
When everything's tested out, choose a quiet time with the minimal load on the support staff and start migrating from LiveAgent to Deskpro.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Deskpro import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
Picking the Best Help Desk Software for a Small Business
There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…
Data Migration 101
How to Get Started with Your Help Desk Migration Project Plan
First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…