LiveAgent to CSV
migration service
Effortless , no special knowledge or programming required. A complete LiveAgent to CSV data migration software.
LiveAgent to CSV
Your best tool for LiveAgent to CSV data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Simply choose what data you need to transfer and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and enjoy the wonders happening.Record completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service details.Simple and easy process
You don’t have to bother about scripting or constantly watch each piece of info transferred.
Just link your source and target, choose what you want to take to a new database and let the Migration Wizard do the remainder.
Data dependency
Your customer info migrates unite and we mean it.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our employees have see your passwords or other information.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we strive to deliver the best possible migration tool. However, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from LiveAgent to CSV
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in CSV.Next
Maintained connectivity between object and people
When migrating your data from LiveAgent to CSV we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to CSV
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to CSV work
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Prepare
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from LiveAgent to CSV.
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Connect LiveAgent
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
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Link CSV
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to CSV everything
When everything's tested, choose a quiet time with the least load on the support staff and begin migrating from LiveAgent to CSV.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your CSV import
Our staff would be more than happy to run a custom migration if you have special needs.
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