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LiveAgent to CS for SharePoint
migration service

Trouble-free , no special skill set or programming required. A complete LiveAgent to CS for SharePoint data migration tool.

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The best LiveAgent to CS for SharePoint tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on customer info you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target platform and observe the magic happening.
Data structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service details.
Effortless process

No need to worry about coding or constantly control each piece of info moved.

Just link your source and target, choose what you need to take to a new database and let the Migration Wizard do the rest for you.

Data maintenance

Your customer data migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick what goes where, when it goes, and how.

Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we aim to deliver the best possible migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from LiveAgent to CS for SharePoint

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in CS for SharePoint.

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Retained connectivity between object and people

When migrating your records from LiveAgent to CS for SharePoint we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to CS for SharePoint

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveAgent to CS for SharePoint work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect LiveAgent

    Opt and connect your LiveAgent support desk with HDM.

  • Connect CS for SharePoint

    Grant the right to access your CS for SharePoint account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your needs estimated

    We'll research your case and get back to you with a price and a scope of tasks.

  • Migrate from LiveAgent to CS for SharePoint everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your CS for SharePoint import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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