LiveAgent to ConnectWise
migration service
Effortless , no special knowledge or programming required. A complete LiveAgent to ConnectWise data migration tool.
LiveAgent to ConnectWise
Your best tool for LiveAgent to ConnectWise data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service information.Automated migration
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, pick data, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is everything which is why we created a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Record mapping
Select data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Guided migration
If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are continuously making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from LiveAgent to ConnectWise
Strong security of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in ConnectWise.Next
Maintained connection between object and people
When migrating your data from LiveAgent to ConnectWise we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to ConnectWise
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to ConnectWise work
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Prepare
Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from LiveAgent to ConnectWise.
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Link LiveAgent
Fill in the form with required credentials to allow our data migration tool to fetch data from your current help desk.
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Connect ConnectWise
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ConnectWise everything
Once everything's validated, determine a quiet time with the minimal load on the support team and start migrating from LiveAgent to ConnectWise.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your ConnectWise import
Our staff would be more than happy to run a custom migration if you have particular demands.
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