96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

LiveAgent to ConnectWise
migration service

Effortless , no special knowledge or programming required. A complete LiveAgent to ConnectWise data migration tool.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to switch from LiveAgent to ConnectWise

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in ConnectWise.

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Maintained connection between object and people

When migrating your data from LiveAgent to ConnectWise we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from LiveAgent to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from LiveAgent to ConnectWise work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from LiveAgent to ConnectWise.

  • Fill in the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect ConnectWise

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise everything

    Once everything's validated, determine a quiet time with the minimal load on the support team and start migrating from LiveAgent to ConnectWise.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ConnectWise import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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