LiveAgent to CMDBuild
migration service
Effortless , no special knowledge or coding required. A complete LiveAgent to CMDBuild data migration software.
LiveAgent to CMDBuild
Your best tool for LiveAgent to CMDBuild data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and enjoy the miracle happening.Record completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer service information.Automated migration
Afraid that you’ll need special skills to move your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.
Connect the help desks, pick records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is priority
You data is everything which is why we designed a method that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You control the process
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of clicks it will be possible to select what goes where, when it goes, and in what order.
Our software took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Good service first
Apart from producing great customer support services, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from LiveAgent to CMDBuild
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in CMDBuild.Next
Sustained connection between object and people
When migrating your data from LiveAgent to CMDBuild we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to CMDBuild
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to CMDBuild work
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Prepare
Sign up and go to our migration tool.
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Link LiveAgent
Select and connect your LiveAgent service desk with HDM.
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Connect CMDBuild
Grant access to your CMDBuild account.
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Describe your requirements
Let us know what elements of your migration you would like to fine-tune
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Have your needs estimated
We will research your case and send you with a price and a scope of work.
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Migrate from LiveAgent to CMDBuild everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your CMDBuild import
Our staff would be more than happy to run a customized migration in case you have specific demands.
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