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LiveAgent to Cayzu
migration service

Smooth , no special expertise or coding required. A complete LiveAgent to Cayzu data migration software.

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Your best tool for LiveAgent to Cayzu data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and observe the magic happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer service details.
Simple and easy process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach both platforms, pick what you want to migrate and let the system deal with the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from LiveAgent to Cayzu

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in Cayzu.

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Retained association between object and people

When migrating your data from LiveAgent to Cayzu we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveAgent to Cayzu work

  • Prepare

    Register and go to our migration tool.

  • Select and connect your LiveAgent support desk with HDM.

  • Give the right to access your Cayzu account.

  • Clarify your requirements

    Let us know what components of your migration you need to fine-tune

  • Have your preferences estimated

    We shall research your case and send you with a the overall cost and a scope of tasks.

  • Migrate from LiveAgent to Cayzu all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Cayzu import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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