LiveAgent to BSI Contact Center
migration service
Trouble-free , no special skill set or coding required. A complete LiveAgent to BSI Contact Center data migration tool.
LiveAgent to BSI Contact Center
The best LiveAgent to BSI Contact Center tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to migrate and set off with the transition when comfortable.Simple transition process
No tech expertise needed. Just select what data will go to the new solution and observe the miracle happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket has lost essential customer support details.Automated tool
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as possible.
Connect the help desks, select records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is priority
Information is key which is why we developed a method that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks you will be able to pick what goes where, when it starts, and in what order.
Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Outside of producing great customer service, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from LiveAgent to BSI Contact Center
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in BSI Contact Center.Next
Retained connectivity between object and people
When migrating your records from LiveAgent to BSI Contact Center we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to BSI Contact Center
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to BSI Contact Center work
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Get ready
Sign up and go to our migration tool.
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Connect LiveAgent
Select and link your LiveAgent support desk with HDM.
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Connect BSI Contact Center
Give access to your BSI Contact Center account.
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Detail your requirements
Let us understand precisely what components of your migration you need to adjust
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Get your requirements estimated
We will research your case and get back to you with a total price and a scope of work.
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Migrate from LiveAgent to BSI Contact Center everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your BSI Contact Center import
Our team would be more than happy to perform a customized migration if you have specific requirements.
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