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LiveAgent to BOSSDesk
migration service

Effortless , no special expertise or coding required. A complete LiveAgent to BOSSDesk data migration software.

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Your best tool for LiveAgent to BOSSDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.
Record completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.
Automated migration

Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.

Link the help desks, select records, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.

You can rest assured that with HDM no data breaches will take place.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and in what order.

Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from LiveAgent to BOSSDesk

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in BOSSDesk.

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When migrating your data from LiveAgent to BOSSDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveAgent to BOSSDesk work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from LiveAgent to BOSSDesk.

  • Connect LiveAgent

    Fill out the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    When everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from LiveAgent to BOSSDesk.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your BOSSDesk import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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