LiveAgent to BOSSDesk
migration service
Effortless , no special expertise or coding required. A complete LiveAgent to BOSSDesk data migration software.
LiveAgent to BOSSDesk
Your best tool for LiveAgent to BOSSDesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply pick what data you need to move and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target solution and enjoy the magic happening.Record completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Link the help desks, select records, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.
You can rest assured that with HDM no data breaches will take place.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.
Simple & effective
In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and in what order.
Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from LiveAgent to BOSSDesk
Strong security of your data
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in BOSSDesk.Next
Maintained link between object and people
When migrating your data from LiveAgent to BOSSDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveAgent to BOSSDesk work
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Prepare
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from LiveAgent to BOSSDesk.
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Connect LiveAgent
Fill out the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
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Link BOSSDesk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate small amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to BOSSDesk all data
When everything's tested out, choose a quiet time with the minimal load on the support department and begin migrating from LiveAgent to BOSSDesk.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your BOSSDesk import
Our staff would be more than happy to run a custom migration in case you have specific requirements.
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