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LiveAgent to bold360
migration service

Smooth , no special skill set or programming required. A complete LiveAgent to bold360 data migration software.

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Your best tool for LiveAgent to bold360 data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and see the magic happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost critical customer service information.
Effortless procedure

You don’t have to bother about coding or continuously watch each record moved.

Just link both platforms, choose what you want to migrate and let the Migration Wizard do the remainder.

From sender information to phone number connection, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is key which is why we designed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from LiveAgent to bold360

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in bold360.

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Sustained connection between object and people

When migrating your data from LiveAgent to bold360 we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveAgent to bold360 work

  • Prepare

    Sign-up and go to our migration software.

  • Connect LiveAgent

    Opt and connect your LiveAgent service desk with HDM.

  • Connect bold360

    Grant the right to access your bold360 account.

  • Explain your needs

    Let us know what parts of your migration you want to fine-tune

  • Get your needs estimated

    We'll research your application and send you with a total price and a scope of tasks.

  • Migrate from LiveAgent to bold360 everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your bold360 import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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