96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

LiveAgent to Azure SQL DWH
migration service

Extremely easy , no special know how or coding required. A complete LiveAgent to Azure SQL DWH data migration instrument.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from LiveAgent to Azure SQL DWH

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in Azure SQL DWH.

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Maintained relation between object and people

When migrating your records from LiveAgent to Azure SQL DWH we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from LiveAgent to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from LiveAgent to Azure SQL DWH work

  • Get ready

    Register and go to our migration tool.

  • Connect LiveAgent

    Select and connect your LiveAgent service desk with HDM.

  • Connect Azure SQL DWH

    Give access to your Azure SQL DWH account.

  • Explain your business needs

    Let us understand precisely what aspects of your migration you wish to adjust

  • Get your requirements estimated

    We will research your application and get back to you with a total price and a scope of tasks.

  • Migrate from LiveAgent to Azure SQL DWH all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
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Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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What kind of customization do you need?
Please describe your needs as detailed as possible
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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Azure SQL DWH import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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Help Desk Migration service


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