LiveAgent to Assembla
migration service
Trouble-free , no special skill set or coding required. A complete LiveAgent to Assembla data migration tool.
LiveAgent to Assembla
The best LiveAgent to Assembla tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just choose the records you need to move and start the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the new system and see the magic happening.Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer service details.Effortless procedure
No need to worry about scripting or continuously control each piece of info moved.
Just attach both platforms, pick what you need to take to a new database and allow the system do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you expected.
Data safety is paramount
Information is key which is why we developed a tool that will keep your customer records untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You’re in control
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it is possible to choose the data arrangement, when it goes, and how.
Our software considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to migrate data from LiveAgent to Assembla
Strong security of your information
The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right destinations in Assembla.Next
Maintained relation between object and people
When migrating your records from LiveAgent to Assembla we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveAgent to Assembla
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to Assembla work
Get ready
Start off by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from LiveAgent to Assembla.
Connect LiveAgent
Fill out the form with required credentials to allow our data migration tool to retrieve information from your current help desk.
Connect Assembla
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Assembla everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and start migrating from LiveAgent to Assembla.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert perform your Assembla import
Our team would be more than happy to perform a custom migration if you have special needs.
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