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LiveAgent to Amazon S3
migration service

Effortless , no special expertise or coding required. A complete LiveAgent to Amazon S3 data migration software.

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Your best tool for LiveAgent to Amazon S3 data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and observe the miracle happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing vital customer support information.
Easy process

No need to worry about scripting or continuously watch each piece of info transferred.

Just link your source and target, pick what you need to take to a new database and let the Migration Wizard do the remainder.

Data dependency

Your information comes unite , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our team members can access to your credentials or records.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.

Our developers took user experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from LiveAgent to Amazon S3

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in Amazon S3.

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Retained connectivity between object and people

When migrating your data from LiveAgent to Amazon S3 we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to Amazon S3

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from LiveAgent to Amazon S3 work

  • Prepare

    Register and go to our migration tool.

  • Choose and link your LiveAgent service desk with HDM.

  • Connect Amazon S3

    Grant the right to access your Amazon S3 account.

  • Outline your business needs

    Let us understand precisely what aspects of your migration you need to modify

  • Have your preferences estimated

    We shall investigate your application and send you with a total price and a scope of work.

  • Migrate from LiveAgent to Amazon S3 everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Amazon S3 import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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