LiveAgent to Amazon Redshift
migration service
Trouble-free , no special skill set or coding required. A complete LiveAgent to Amazon Redshift data migration instrument.
LiveAgent to Amazon Redshift
The best LiveAgent to Amazon Redshift tool made for you
There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply decide on customer info you need to move and start the transition right away.Simple transition process
No tech expertise needed. Just pick what data will go to the target platform and observe the magic happening.Data structure maintenance
Move your help desk records in full to make certain that no ticket has lost critical customer service details.Automated tool
Scared that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Attach the platforms, choose records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is key which is why we developed a tool that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.
Guided migration
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except producing great customer support services, we always want to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from LiveAgent to Amazon Redshift
Strong privacy of your information
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Amazon Redshift.Next
Retained association between object and people
When migrating your records from LiveAgent to Amazon Redshift we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveAgent to Amazon Redshift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveAgent to Amazon Redshift work
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Get ready
Register and go to our migration tool.
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Connect LiveAgent
Opt and connect your LiveAgent support desk with HDM.
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Link Amazon Redshift
Grant access to your Amazon Redshift account.
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Describe your business needs
Let us know exactly what parts of your migration you would like to modify
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Get your requirements estimated
We shall investigate your application and get back to you with a the overall cost and a scope of work.
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Migrate from LiveAgent to Amazon Redshift everything
Move all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Amazon Redshift import
Our team would be more than happy to perform a personalized migration if you have special demands.
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