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LiveAgent to ALVAO Service Desk
migration service

Trouble-free , no special know how or programming required. A complete LiveAgent to ALVAO Service Desk data migration software.

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The best LiveAgent to ALVAO Service Desk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and observe the wonders happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Connect the platforms, select records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is priority

Information is key which is why we created a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from LiveAgent to ALVAO Service Desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in ALVAO Service Desk.

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Sustained relation between object and people

When migrating your records from LiveAgent to ALVAO Service Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from LiveAgent to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from LiveAgent to ALVAO Service Desk work

  • Get ready

    Sign-up and go to our migration software.

  • Connect LiveAgent

    Opt and connect your LiveAgent service desk with HDM.

  • Connect ALVAO Service Desk

    Grant access to your ALVAO Service Desk account.

  • Explain your requirements

    Let us know exactly what aspects of your migration you need to adjust

  • Get your preferences estimated

    We'll analyze your application and send you with a cost and a scope of work.

  • Migrate from LiveAgent to ALVAO Service Desk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ALVAO Service Desk import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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