LiveHelpNow import
in a few clicks
Without techs, delays and hustle. With help of robust data import wizard.
LiveHelpNow import
Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.Fast & Furious
It will take you no longer than 10 minutes to set up the import to LiveHelpNow and start the test data transfer.All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.Why import data to LiveHelpNow using Help Desk Migration?
Security first
We don't share any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to use wizard to setup import
Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration lets you automatically move custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to LiveHelpNow with their respective agents, contacts, and attachments, as a result, saving the previous record of customers' requests.Next
Objects you may import to LiveHelpNow
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
Import data to LiveHelpNow in 6 quick steps
Prepare
Sign-up and go to our migration wizard.
Connect source Help Desk
Pick and connect your source support desk with HDM.
Connect LiveHelpNow
Grant the right to access your LiveHelpNow account.
Express your business needs
Let us understand precisely what components of your migration you wish to adjust
Get your preferences estimated
We will research your case and send you with a cost and a scope of tasks.
Import to LiveHelpNow everything
Transfer all your customer support records in a single push.
We keep all of your data secure
We take security and safety very seriously and have built an in-depth set of practices , technologies , and policies to help guarantee your data is protected.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
