LiveHelpNow import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 10 minutes to set up the import to LiveHelpNow and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to LiveHelpNow
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration lets you automatically move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to LiveHelpNow with their respective agents, contacts, and attachments, as a result, saving the previous record of customers' requests.

Next

Objects you may import to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to LiveHelpNow in 6 quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Pick and connect your source support desk with HDM.

  • Connect LiveHelpNow

    Grant the right to access your LiveHelpNow account.

  • Express your business needs

    Let us understand precisely what components of your migration you wish to adjust

  • Get your preferences estimated

    We will research your case and send you with a cost and a scope of tasks.

  • Import to LiveHelpNow everything

    Transfer all your customer support records in a single push.

We keep all of your data secure

We take security and safety very seriously and have built an in-depth set of practices , technologies , and policies to help guarantee your data is protected.

Read our security guidebook

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Custom Migration price
Contact us
Any modules, any requirements.
Start free demo migration
Request custom migration
Start new estimation
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Have any questions?
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Voice of the customers

LiveHelpNow import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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Help Desk Migration service


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