LiveHelpNow to SmarterTrack
migration service
Trouble-free , no special skill set or programming required. A complete LiveHelpNow to SmarterTrack data migration tool.
LiveHelpNow to SmarterTrack
The best LiveHelpNow to SmarterTrack tool made for you
There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and tool development processes. Just decide on customer info you need to move and start the transition when comfortable.Easy transition process
No specific expertise required. Just select what data will go to the new platform and observe the magic happening.Data structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing vital customer service information.Automated tool
Scared that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool simple to use as it can possibly be.
Attach the platforms, choose records, click ok, and you’re done!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior connections intact.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
Information is everything which is why we developed a system that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Data mapping
Pick data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from LiveHelpNow to SmarterTrack
Strong safety of your information
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up in the right places in SmarterTrack.Next
Sustained connectivity between object and people
When migrating your records from LiveHelpNow to SmarterTrack we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveHelpNow to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveHelpNow to SmarterTrack work
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Get ready
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from LiveHelpNow to SmarterTrack.
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Link LiveHelpNow
Fill out the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Connect SmarterTrack
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to SmarterTrack all data
Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from LiveHelpNow to SmarterTrack.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your SmarterTrack import
Our team would be more than happy to perform a personalized migration in case you have particular demands.
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