LiveHelpNow to Jira Service Management
migration service
Trouble-free , no special know how or programming required. A complete LiveHelpNow to Jira Service Management data migration software.
LiveHelpNow to Jira Service Management
The best LiveHelpNow to Jira Service Management tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and code development processes. Simply choose customer info you need to move and start the transition immediately.Effortless transition process
No special expertise required. Just choose what data will go to the target system and observe the magic happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing vital customer service details.Easy procedure
You don’t have to bother about scripting or continuously control each record moved.
Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is priority
You data is key which is why we designed a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Data mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might ever need.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Why you should use Help Desk Migration to migrate data from LiveHelpNow to Jira Service Management
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Jira Service Management.Next
Maintained relation between object and people
When migrating your records from LiveHelpNow to Jira Service Management we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from LiveHelpNow to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveHelpNow to Jira Service Management work
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Get ready
Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from LiveHelpNow to Jira Service Management.
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Connect LiveHelpNow
Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link Jira Service Management
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Jira Service Management everything
Once everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from LiveHelpNow to Jira Service Management.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Jira Service Management import
Our team would be more than happy to perform a custom migration in case you have particular needs.
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