LiveHelpNow to HESK
migration service
Extremely easy , no special expertise or programming required. A complete LiveHelpNow to HESK data migration tool.
LiveHelpNow to HESK
The best LiveHelpNow to HESK tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Skip complex data audit and tool development processes. Just decide on what data you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just select what data will go to the new platform and enjoy the miracle happening.Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service details.Simple and easy process
No need to worry about scripting or constantly control each record transferred.
Just attach both platforms, tick what you want to take to a new database and let the tool deal with the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their initial data structure intact.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you expected.
Security is paramount
Information is key which is why we developed a method that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.
Record mapping
Select data that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of providing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.
Why you should use Help Desk Migration to switch from LiveHelpNow to HESK
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in HESK.Next
Sustained link between object and people
When migrating your records from LiveHelpNow to HESK we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveHelpNow to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from LiveHelpNow to HESK work
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Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from LiveHelpNow to HESK.
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Connect LiveHelpNow
Fill in the form with requested credentials to allow our data migration tool to access data from your current help desk.
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Link HESK
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to HESK all data
Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from LiveHelpNow to HESK.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your HESK import
Our team would be more than happy to run a custom migration in case you have specific demands.
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