LiveHelpNow to Groove
migration service
Smooth , no special expertise or programming required. A complete LiveHelpNow to Groove data migration software.
LiveHelpNow to Groove
Your best tool for LiveHelpNow to Groove data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and code development processes. Just choose the records you need to transfer and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just choose what data will go to the new system and see the wonders happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.Automated migration
Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as possible.
Link the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your customer info migrates complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or records.
You may be certain with HDM no hacker attacks will take place.
You control the process
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service supplier, we strive to offer the most effective migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from LiveHelpNow to Groove
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in Groove.Next
Sustained link between object and people
When migrating your data from LiveHelpNow to Groove we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from LiveHelpNow to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from LiveHelpNow to Groove work
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Prepare
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from LiveHelpNow to Groove.
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Link LiveHelpNow
Complete the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Link Groove
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Groove all data
Once everything's validated, find a quiet time with the least load on the support team and start migrating from LiveHelpNow to Groove.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Groove import
Our staff would be more than happy to run a customized migration if you have specific needs.
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