Lansweeper to TOPdesk
migration service

Trouble-free , no special knowledge or coding required. A complete Lansweeper to TOPdesk data migration tool.

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The best Lansweeper to TOPdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose customer info you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and observe the wonders happening.
Data completion
Move your help desk info in full to make sure that no ticket has lost essential customer service details.
Automated tool

Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, select records, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your passwords or records.

You can rest assured that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Lansweeper to TOPdesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in TOPdesk.

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Retained relation between object and people

When migrating your records from Lansweeper to TOPdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Lansweeper to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Lansweeper to TOPdesk work

  • Get ready

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Lansweeper to TOPdesk.

  • Connect Lansweeper

    Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect TOPdesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to TOPdesk all data

    When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from Lansweeper to TOPdesk.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your TOPdesk import

Our team would be more than happy to run a custom migration if you have specific needs.
Get a price estimation

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