Kustomer to SupportBee
migration service

Effortless , no special knowledge or programming required. A complete Kustomer to SupportBee data migration software.

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Your best tool for Kustomer to SupportBee data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply decide on customer info you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and observe the wonders happening.
Record completion
Transfer your help desk records in full to make sure that no ticket is missing essential customer service information.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as possible.

Link the help desks, select records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and how.

Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer service, we always want to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Kustomer to SupportBee

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in SupportBee.

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Sustained association between object and people

When migrating your data from Kustomer to SupportBee we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kustomer to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kustomer to SupportBee work

  • Prepare

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Kustomer to SupportBee.

  • Complete the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from Kustomer to SupportBee.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your SupportBee import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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