96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Kustomer to Solvemate
migration service

Effortless , no special know how or coding required. A complete Kustomer to Solvemate data migration tool.

More details
Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from Kustomer to Solvemate

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Solvemate.

Next

When migrating your data from Kustomer to Solvemate we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Kustomer to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge
96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

How does data migration from Kustomer to Solvemate work

  • Prepare

    Register and go to our migration tool.

  • Pick and connect your Kustomer service desk with HDM.

  • Connect Solvemate

    Give the right to access your Solvemate account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you need to tweak

  • Get your requirements estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Kustomer to Solvemate everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Solvemate import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation
Book a Call
cancel
%s
— %s