Kustomer to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Extremely easy , no special know how or coding required. A complete Kustomer to LiveAgent data migration tool.

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The best Kustomer to LiveAgent tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost vital customer service details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each record moved.

Just attach your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your credentials or other information.

You can be sure that with HDM no data breaches are possible.

Data mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to select what goes where, when it starts, and in what order.

Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Kustomer to LiveAgent

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in LiveAgent.

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Retained association between object and people

When migrating your records from Kustomer to LiveAgent we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kustomer to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kustomer to LiveAgent work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Kustomer to LiveAgent.

  • Connect Kustomer

    Complete the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect LiveAgent

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent everything

    Once everything's tested out, determine a quiet time with the least load on the support team and start migrating from Kustomer to LiveAgent.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your LiveAgent import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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