Kustomer to Hiver
migration service

Effortless , no special expertise or coding required. A complete Kustomer to Hiver data migration software.

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Your best tool for Kustomer to Hiver data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and see the wonders happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll need advanced skills to move your info? Worry not as we ensured that our tool interface accessible as possible.

Attach the platforms, select data, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

You data is key which is why we developed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might actually need.

Simple & effective

In just a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Outside of providing great customer support services, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from Kustomer to Hiver

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Hiver.

Next

When migrating your data from Kustomer to Hiver we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kustomer to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kustomer to Hiver work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Kustomer

    Select and connect your Kustomer support desk with HDM.

  • Give the right to access your Hiver account.

  • Express your business needs

    Let us know exactly what parts of your migration you wish to fine-tune

  • Get your requirements estimated

    We shall research your application and send you with a price and a scope of work.

  • Migrate from Kustomer to Hiver everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Hiver import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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