Kustomer to Help Sumo
migration service

Extremely easy , no special know how or coding required. A complete Kustomer to Help Sumo data migration instrument.

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The best Kustomer to Help Sumo tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and see the wonders happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost essential customer service details.
Automated tool

Scared that you’ll need advanced skills to move your info? Worry not as we ensured that our tool interface accessible as possible.

Attach the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Kustomer to Help Sumo

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Help Sumo.

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Maintained connection between object and people

When migrating your records from Kustomer to Help Sumo we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kustomer to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kustomer to Help Sumo work

  • Get ready

    Register and go to our migration tool.

  • Connect Kustomer

    Pick and connect your Kustomer support desk with HDM.

  • Give the right to access your Help Sumo account.

  • Detail your business needs

    Let us understand precisely what components of your migration you want to modify

  • Get your preferences estimated

    We shall analyze your application and get back to you with a price range and a scope of work.

  • Migrate from Kustomer to Help Sumo all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Help Sumo import

Our team would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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