Kundo to Zendesk
migration service
Smooth , no special expertise or programming required. A complete Kundo to Zendesk data migration instrument.
Kundo to Zendesk
Your best tool for Kundo to Zendesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply choose customer info you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target system and observe the magic happening.Record completion
Transfer your help desk data in full to make sure that no ticket has lost essential customer support information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool simple to use as possible.
Connect the platforms, select records, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is priority
You data is key which is why we designed a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of producing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Kundo to Zendesk
Strong safety of your data
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in Zendesk.Next
Sustained association between object and people
When migrating your data from Kundo to Zendesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kundo to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kundo to Zendesk work
-
Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Kundo to Zendesk.
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Link Kundo
Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect Zendesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Zendesk everything
When everything's tested out, determine a quiet time with the minimal load on the support staff and begin migrating from Kundo to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Zendesk import
Our staff would be more than happy to run a custom migration if you have specific needs.
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