Kundo to Vivocha
migration service

Trouble-free , no special know how or coding required. A complete Kundo to Vivocha data migration tool.

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The best Kundo to Vivocha tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer support details.
Automated tool

Scared that you’ll need special skills to move your customer service data? Worry not as we made sure that our tool accessible as it can possibly be.

Connect the platforms, pick records, click ok, and you’re done!

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can see your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick what goes where, when it goes, and how.

Our tech engineers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Kundo to Vivocha

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Vivocha.

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Maintained connectivity between object and people

When migrating your records from Kundo to Vivocha we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kundo to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kundo to Vivocha work

  • Get ready

    Register and go to our migration service.

  • Pick and link your Kundo support desk with HDM.

  • Connect Vivocha

    Grant the right to access your Vivocha account.

  • Explain your requirements

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your requirements estimated

    We shall research your application and get back to you with a total price and a scope of work.

  • Migrate from Kundo to Vivocha all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Vivocha import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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