Kundo to VI Service Desk
migration service
Effortless , no special knowledge or programming required. A complete Kundo to VI Service Desk data migration instrument.
Kundo to VI Service Desk
Your best tool for Kundo to VI Service Desk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.Automated migration
Worried that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Attach the help desks, choose data, click ok, and the migration is ready!
Intact data links
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.
Security is paramount
You data is everything which is why we designed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except providing great customer support services, we always strive to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from Kundo to VI Service Desk
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in VI Service Desk.Next
Maintained connection between object and people
When migrating your data from Kundo to VI Service Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kundo to VI Service Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kundo to VI Service Desk work
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Prepare
Sign-up and go to our migration software.
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Connect Kundo
Choose and connect your Kundo support desk with HDM.
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Connect VI Service Desk
Give the right to access your VI Service Desk account.
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Outline your business needs
Let us understand precisely what parts of your migration you wish to modify
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Have your needs estimated
We shall investigate your application and send you with a cost and a scope of work.
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Migrate from Kundo to VI Service Desk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your VI Service Desk import
Our staff would be more than happy to run a custom migration if you have particular demands.
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