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Kundo to VI Service Desk
migration service

Effortless , no special knowledge or programming required. A complete Kundo to VI Service Desk data migration instrument.

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Your best tool for Kundo to VI Service Desk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

You data is everything which is why we designed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to switch from Kundo to VI Service Desk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in VI Service Desk.

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Maintained connection between object and people

When migrating your data from Kundo to VI Service Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to VI Service Desk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Kundo

    Choose and connect your Kundo support desk with HDM.

  • Connect VI Service Desk

    Give the right to access your VI Service Desk account.

  • Outline your business needs

    Let us understand precisely what parts of your migration you wish to modify

  • Have your needs estimated

    We shall investigate your application and send you with a cost and a scope of work.

  • Migrate from Kundo to VI Service Desk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your VI Service Desk import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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