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Kundo to Trakdesk
migration service

Trouble-free , no special knowledge or coding required. A complete Kundo to Trakdesk data migration instrument.

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The best Kundo to Trakdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on customer info you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and observe the miracle happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support information.
Automated tool

Worried that you’ll need advanced skills to migrate your customer service data? Don’t be as we made sure that our tool interface simple to use as possible.

Connect the help desks, select records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

You data is everything which is why we designed a tool that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to pick what goes where, when it starts, and how.

Our tech engineers took customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Why you should use Help Desk Migration to switch from Kundo to Trakdesk

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in Trakdesk.

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Maintained relation between object and people

When migrating your records from Kundo to Trakdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kundo to Trakdesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Kundo

    Opt and link your Kundo service desk with HDM.

  • Connect Trakdesk

    Give the right to access your Trakdesk account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Have your needs estimated

    We shall research your application and send you with a price range and a scope of work.

  • Migrate from Kundo to Trakdesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Trakdesk import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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