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Kundo to Planio
migration service

Trouble-free , no special know how or coding required. A complete Kundo to Planio data migration tool.

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The best Kundo to Planio tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to move and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer service details.
Automated tool

Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we created a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to pick what goes where, when it starts, and how.

Our software took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Kundo to Planio

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Planio.

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Maintained relation between object and people

When migrating your records from Kundo to Planio we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kundo to Planio work

  • Get ready

    Register and go to our migration tool.

  • Opt and connect your Kundo support desk with HDM.

  • Connect Planio

    Give the right to access your Planio account.

  • Describe your business needs

    Let us know what parts of your migration you would like to modify

  • Get your preferences estimated

    We shall analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Kundo to Planio all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Planio import

Our team would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

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