Kundo to Paldesk
migration service

Effortless , no special expertise or programming required. A complete Kundo to Paldesk data migration tool.

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Your best tool for Kundo to Paldesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply choose what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and enjoy the magic happening.
Record completion
Migrate your help desk records in full to make sure that no ticket is missing essential customer service information.
Effortless process

No need to worry about scripting or constantly watch each record moved.

Just link both platforms, tick what you need to take to a new database and let the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.

Simple & effective

In only a couple of buttons to press it is possible to select what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Kundo to Paldesk

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Paldesk.

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Maintained connection between object and people

When migrating your data from Kundo to Paldesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to Paldesk work

  • Prepare

    Register and go to our migration software.

  • Choose and connect your Kundo service desk with HDM.

  • Connect Paldesk

    Grant the right to access your Paldesk account.

  • Express your business needs

    Let us understand precisely what components of your migration you want to modify

  • Have your needs estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from Kundo to Paldesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Paldesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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