Kundo to ((OTRS)) Community Edition
migration service
Trouble-free , no special knowledge or coding required. A complete Kundo to ((OTRS)) Community Edition data migration software.
Kundo to ((OTRS)) Community Edition
The best Kundo to ((OTRS)) Community Edition tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just decide on the records you need to move and start the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and see the magic happening.Data completion
Move your help desk data in full to ensure that no ticket has lost critical customer support details.Automated tool
Afraid that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool is as easy to use as possible.
Attach the platforms, pick records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we developed a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Record mapping
Choose records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Why you should use Help Desk Migration to switch from Kundo to ((OTRS)) Community Edition
Strong privacy of your data
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in ((OTRS)) Community Edition.Next
Retained association between object and people
When migrating your records from Kundo to ((OTRS)) Community Edition we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kundo to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Kundo to ((OTRS)) Community Edition work
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Get ready
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Kundo to ((OTRS)) Community Edition.
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Connect Kundo
Fill out the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Connect ((OTRS)) Community Edition
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to ((OTRS)) Community Edition all data
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Kundo to ((OTRS)) Community Edition.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your ((OTRS)) Community Edition import
Our team would be more than happy to run a customized migration if you have special demands.
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