Kundo to ngDesk
migration service
Smooth , no special knowledge or programming required. A complete Kundo to ngDesk data migration tool.
Kundo to ngDesk
Your best tool for Kundo to ngDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip complex data audit and tool development processes. Simply pick customer info you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and observe the magic happening.Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer service information.Automated migration
Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their initial connections untouched.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.
Security is paramount
You data is everything which is why we created a system that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to pick the data arrangement, when it starts, and in what order.
Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always strive to develop our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from Kundo to ngDesk
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in ngDesk.Next
Retained connection between object and people
When migrating your data from Kundo to ngDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kundo to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kundo to ngDesk work
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Prepare
Sign up and go to our migration wizard.
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Connect Kundo
Opt and connect your Kundo service desk with HDM.
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Link ngDesk
Give access to your ngDesk account.
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Outline your business needs
Let us know what aspects of your migration you wish to fine-tune
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Have your preferences estimated
We'll research your application and get back to you with a total price and a scope of tasks.
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Migrate from Kundo to ngDesk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your ngDesk import
Our staff would be more than happy to run a custom migration if you have special requirements.
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