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Kundo to ngDesk
migration service

Smooth , no special knowledge or programming required. A complete Kundo to ngDesk data migration tool.

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Your best tool for Kundo to ngDesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick customer info you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target solution and observe the magic happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost critical customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is everything which is why we created a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to pick the data arrangement, when it starts, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Outside of providing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Kundo to ngDesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in ngDesk.

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Retained connection between object and people

When migrating your data from Kundo to ngDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to ngDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Kundo

    Opt and connect your Kundo service desk with HDM.

  • Give access to your ngDesk account.

  • Outline your business needs

    Let us know what aspects of your migration you wish to fine-tune

  • Have your preferences estimated

    We'll research your application and get back to you with a total price and a scope of tasks.

  • Migrate from Kundo to ngDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your ngDesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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