Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kundo to mhelpdesk
migration service

Extremely easy , no special knowledge or coding required. A complete Kundo to mhelpdesk data migration tool.

More details

The best Kundo to mhelpdesk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and observe the miracle happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.
Easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and let the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their previous data structure intact.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you expected.

Security is paramount

You data is key which is why we developed a method that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

You’re in control

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to pick what goes where, when it starts, and in what order.

Our developers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Good service first

Except providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Kundo to mhelpdesk

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in mhelpdesk.

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Maintained connectivity between object and people

When migrating your records from Kundo to mhelpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kundo to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kundo to mhelpdesk work

  • Get ready

    Register and go to our migration tool.

  • Connect Kundo

    Pick and link your Kundo support desk with HDM.

  • Connect mhelpdesk

    Give access to your mhelpdesk account.

  • Express your business needs

    Let us know what parts of your migration you wish to fine-tune

  • Get your requirements estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from Kundo to mhelpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your mhelpdesk import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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