Kundo to LiveAgent
migration service
Effortless , no special skill set or coding required. A complete Kundo to LiveAgent data migration tool.
Kundo to LiveAgent
Your best tool for Kundo to LiveAgent data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Just choose the records you need to move and start the transition right away.Effortless transition process
No special expertise needed. Just select what data will go to the new system and see the magic happening.Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer service information.Simple and easy procedure
No need to worry about scripting or continuously control each record transferred.
Just attach both platforms, tick what you want to migrate and allow the system do the rest for you.
Intact connections
From sender information to phone number connection, your entire database will keep their previous connections maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
Information is everything which is why we designed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
Data mapping
Choose data that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to migrate data from Kundo to LiveAgent
Strong security of your data
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in LiveAgent.Next
Maintained connection between object and people
When migrating your data from Kundo to LiveAgent we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kundo to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kundo to LiveAgent work
-
Prepare
Start by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Kundo to LiveAgent.
-
Link Kundo
Fill out the form with required credentials to permit our data migration tool to retrieve records from your current help desk.
-
Connect LiveAgent
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
-
Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
-
Migrate limited amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
-
Migrate to LiveAgent everything
Once everything's validated, choose a quiet time with the least load on the support department and start migrating from Kundo to LiveAgent.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your LiveAgent import
Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…
Help Desk System Reviews
Help Desk Systems For Any Business
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…