Kundo to Jira Software
migration service

Extremely easy , no special knowledge or programming required. A complete Kundo to Jira Software data migration software.

More details

The best Kundo to Jira Software tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on customer info you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and observe the miracle happening.
Data completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer service information.
Automated tool

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

Information is everything which is why we developed a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In only a couple of buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to enhance the general experience.


Why you should use Help Desk Migration to switch from Kundo to Jira Software

Castle gates

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Jira Software.

Next

When migrating your records from Kundo to Jira Software we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kundo to Jira Software work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Kundo to Jira Software.

  • Fill in the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Connect Jira Software

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Software everything

    Once everything's tested, find a quiet time with the minimal load on the support staff and start migrating from Kundo to Jira Software.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Software import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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