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Kundo to Jira Ops
migration service

Smooth , no special knowledge or programming required. A complete Kundo to Jira Ops data migration instrument.

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Your best tool for Kundo to Jira Ops data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Simply choose customer info you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and observe the magic happening.
Record completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Simple and easy process

You don’t have to bother about scripting or continuously watch each record transferred.

Just link both platforms, tick what you want to take to a new database and allow the tool deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is key which is why we developed a tool that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except producing great customer service, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to switch from Kundo to Jira Ops

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in Jira Ops.

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When migrating your data from Kundo to Jira Ops we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to Jira Ops

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to Jira Ops work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and connect your Kundo support desk with HDM.

  • Grant the right to access your Jira Ops account.

  • Detail your requirements

    Let us know what components of your migration you need to tweak

  • Get your requirements estimated

    We shall investigate your application and send you with a price and a scope of work.

  • Migrate from Kundo to Jira Ops everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jira Ops import

Our staff would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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