Kundo to Hiver
migration service
Effortless , no special know how or programming required. A complete Kundo to Hiver data migration tool.
Kundo to Hiver
Your best tool for Kundo to Hiver data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to transfer and start the transition when comfortable.Simple transition process
No tech expertise required. Just select what data will go to the target platform and enjoy the wonders happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing critical customer support details.Effortless procedure
No need to worry about scripting or continuously control each piece of info moved.
Just link both platforms, choose what you want to migrate and let the Migration Wizard deal with the rest for you.
Preserved connections
From sender information to phone number connection, your entire database will keep their previous data structure untouched.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive how you left it.
Security is priority
You data is key which is why we created a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Useful and simplified on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Apart from producing great customer support services, we always aim to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Kundo to Hiver
Strong privacy of your records
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right destinations in Hiver.Next
Retained link between object and people
When migrating your data from Kundo to Hiver we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Kundo to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kundo to Hiver work
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Prepare
Sign-up and go to our migration wizard.
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Link Kundo
Choose and link your Kundo support desk with HDM.
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Link Hiver
Grant the right to access your Hiver account.
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Clarify your needs
Let us know what aspects of your migration you would like to modify
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Get your preferences estimated
We'll investigate your application and get back to you with a cost and a scope of tasks.
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Migrate from Kundo to Hiver everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Hiver import
Our staff would be more than happy to perform a custom migration in case you have special demands.
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