Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kundo to Help Sumo
migration service

Smooth , no special skill set or programming required. A complete Kundo to Help Sumo data migration software.

More details

Your best tool for Kundo to Help Sumo data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick the records you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and see the wonders happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service details.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Worry not as we made sure that our tool user friendly as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have see your credentials or records.

You can be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to choose what goes where, when it goes, and in what order.

Our developers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Kundo to Help Sumo

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in Help Sumo.

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Retained relation between object and people

When migrating your data from Kundo to Help Sumo we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kundo to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to Help Sumo work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Kundo

    Select and connect your Kundo support desk with HDM.

  • Connect Help Sumo

    Grant access to your Help Sumo account.

  • Outline your requirements

    Let us know exactly what components of your migration you would like to tweak

  • Get your preferences estimated

    We will analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Kundo to Help Sumo all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Help Sumo import

Our staff would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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