Kundo to Gorgias
migration service

Trouble-free , no special expertise or coding required. A complete Kundo to Gorgias data migration tool.

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The best Kundo to Gorgias tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer service information.
Automated tool

Worried that you’ll need special skills to migrate your info? Don’t be as we ensured that our tool simple to use as it can possibly be.

Connect the help desks, choose records, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members have access to your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Simple & effective

In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Kundo to Gorgias

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in Gorgias.

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Maintained association between object and people

When migrating your records from Kundo to Gorgias we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to Gorgias

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kundo to Gorgias work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Kundo to Gorgias.

  • Fill out the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Gorgias everything

    Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from Kundo to Gorgias.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Gorgias import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

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