Kundo to Freshservice
migration service
Effortless , no special expertise or coding required. A complete Kundo to Freshservice data migration tool.
Kundo to Freshservice
Your best tool for Kundo to Freshservice data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to move and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and observe the magic happening.Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer support information.Automated migration
Worried that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.
Attach the platforms, choose data, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
You data is key which is why we designed a tool that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Choose data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a couple of clicks you will be able to pick what goes where, when it starts, and in what order.
Our tech engineers took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Except providing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Kundo to Freshservice
Strong privacy of your records
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Freshservice.Next
Retained connection between object and people
When migrating your data from Kundo to Freshservice we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Kundo to Freshservice
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Kundo to Freshservice work
-
Prepare
Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Kundo to Freshservice.
-
Link Kundo
Fill out the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.
-
Connect Freshservice
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
-
Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
-
Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
-
Migrate to Freshservice everything
Once everything's tested, choose a quiet time with the least load on the support team and begin migrating from Kundo to Freshservice.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Freshservice import
Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
5 Steps to Realizing You Need to Migrate Your Help Desk
Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…
Help Desk System Reviews
A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021
The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…
Data Migration 101
Here’s What To Do When Merging Help Desk Instances
There are times when merging two support departments that come from different companies just makes sense. It saves money, it accelerates delivery, and perhaps the…