Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Kundo to Domotz PRO
migration service

Effortless , no special expertise or coding required. A complete Kundo to Domotz PRO data migration instrument.

More details

Your best tool for Kundo to Domotz PRO data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and enjoy the miracle happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer service details.
Effortless procedure

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, tick what you want to take to a new database and let the Migration Wizard deal with the remainder.

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is key which is why we created a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from providing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Kundo to Domotz PRO

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Domotz PRO.

Next

When migrating your data from Kundo to Domotz PRO we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Kundo to Domotz PRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to Domotz PRO work

  • Prepare

    Sign up and go to our migration service.

  • Opt and connect your Kundo support desk with HDM.

  • Connect Domotz PRO

    Give access to your Domotz PRO account.

  • Detail your requirements

    Let us know what elements of your migration you want to fine-tune

  • Get your preferences estimated

    We will analyze your case and get back to you with a price and a scope of work.

  • Migrate from Kundo to Domotz PRO all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Domotz PRO import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution. …

CRM or Help Desk — What’s the Difference Anyway?

The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t …

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking …

Book a Call
cancel
%s
— %s