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Kundo to CustomerFirst
migration service

Extremely easy , no special skill set or coding required. A complete Kundo to CustomerFirst data migration software.

More details

The best Kundo to CustomerFirst tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and see the miracle happening.
Data structure maintenance
Move your help desk records in full to make certain that no ticket is missing vital customer support details.
Simple and easy procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just link your source and target, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members can see your credentials or other information.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to choose what goes where, when it starts, and how.

Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to propose the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Kundo to CustomerFirst

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in CustomerFirst.

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Retained connection between object and people

When migrating your records from Kundo to CustomerFirst we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kundo to CustomerFirst

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Kundo to CustomerFirst work

  • Get ready

    Register and go to our migration tool.

  • Select and link your Kundo support desk with HDM.

  • Connect CustomerFirst

    Give the right to access your CustomerFirst account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall research your application and send you with a cost and a scope of work.

  • Migrate from Kundo to CustomerFirst everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your CustomerFirst import

Our team would be more than happy to perform a personalized migration in case you have particular requirements.
Get a price estimation

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