Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Kundo to CrazyCall
migration service

Smooth , no special knowledge or coding required. A complete Kundo to CrazyCall data migration instrument.

More details

Your best tool for Kundo to CrazyCall data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just decide on customer info you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and observe the wonders happening.
Record completion
Move your help desk data in full to make sure that no ticket has lost essential customer service details.
Automated migration

Afraid that you’ll need advanced skills to move your info? Worry not as we ensured that our tool interface accessible as it can possibly be.

Connect the help desks, pick records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we created a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it will be possible to pick the data arrangement, when it starts, and how.

Our software took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Kundo to CrazyCall

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right destinations in CrazyCall.

Next

Retained connectivity between object and people

When migrating your data from Kundo to CrazyCall we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Kundo to CrazyCall

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to CrazyCall work

  • Prepare

    Sign up and go to our migration service.

  • Connect Kundo

    Pick and connect your Kundo support desk with HDM.

  • Give the right to access your CrazyCall account.

  • Describe your requirements

    Let us know what components of your migration you would like to fine-tune

  • Get your preferences estimated

    We will research your case and send you with a price and a scope of tasks.

  • Migrate from Kundo to CrazyCall everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your CrazyCall import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Systems For Any Business

No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

Book a Call
cancel
%s
— %s