Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Kundo to ConnectWise
migration service

Effortless , no special skill set or coding required. A complete Kundo to ConnectWise data migration software.

More details

Your best tool for Kundo to ConnectWise data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Just pick what data you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer service details.
Simple and easy procedure

No need to worry about scripting or constantly control each piece of info moved.

Just attach both platforms, choose what you want to migrate and let the system deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is paramount

You data is key which is why we developed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You’re in charge

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from Kundo to ConnectWise

Castle gates

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in ConnectWise.

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Retained connection between object and people

When migrating your data from Kundo to ConnectWise we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Kundo to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to ConnectWise work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Kundo to ConnectWise.

  • Connect Kundo

    Complete the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect ConnectWise

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise all data

    When everything's validated, choose a quiet time with the least load on the support department and begin migrating from Kundo to ConnectWise.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ConnectWise import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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