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Kundo to Casengo
migration service

Effortless , no special know how or programming required. A complete Kundo to Casengo data migration software.

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Your best tool for Kundo to Casengo data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the target system and see the miracle happening.
Record structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer support details.
Effortless procedure

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link both platforms, tick what you need to migrate and let the tool do the remainder.

From sender information to phone number connection, your entire database will keep their previous connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is everything which is why we designed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to choose the data arrangement, when it starts, and how.

Our developers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Good service first

Except producing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to migrate data from Kundo to Casengo

Castle gates

Strong safety of your data

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in Casengo.

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Sustained connection between object and people

When migrating your data from Kundo to Casengo we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Kundo to Casengo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Kundo to Casengo work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Kundo

    Choose and link your Kundo support desk with HDM.

  • Give the right to access your Casengo account.

  • Express your requirements

    Let us know what parts of your migration you need to modify

  • Have your needs estimated

    We'll analyze your case and get back to you with a price range and a scope of work.

  • Migrate from Kundo to Casengo everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Casengo import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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